Govern-AID
Consultation
Digital legacy & presence governance · Montréal

We close what the web leaves open.

Govern-AID quietly governs your online presence — and, when someone you love has passed, we remove their digital traces with care, so their memory can rest in peace.

Soft morning light on a wooden table with a closed notebook and dried white flowers
Every account we close is documented. Every promise, in writing.

A person's identity should not outlive their consent — nor their life.

Old accounts still hold names, photos and answers to forgotten security questions. Data brokers resell them. People-search pages rank them. We find these traces wherever they live — social networks, marketplaces, forums, data brokers — and we retire them, one documented request at a time.

What we do

Two practices, one standard of care.

Whether you are reducing your own exposure or protecting the memory of someone who has passed, the work is the same: find every trace, close every door, prove every result.

01

Presence governance — for the living

Your identity, retired from the places that no longer serve you. We audit your digital footprint, then erase what shouldn't be public: dead accounts, forgotten subscriptions, data-broker listings, old forum profiles.

02

Legacy care — for families

When a loved one passes, their accounts stay open — exposed to breaches, renewal charges and people-search sites. We act on your behalf to close or memorialize them, and to recover photos, messages and domains for the family.

03

Ongoing governance

Traces reappear: brokers re-add records, search engines re-index pages. Quarterly monitoring keeps a footprint — yours or an estate's — closed, with alerts and removals handled before you ever notice.

For grieving families

Their memory deserves quiet.

In the weeks after a loss, the last thing a family should manage is a login page. We take the entire digital estate off your hands — with compassion, discretion, and proof of every action taken. You grieve. We govern.

What we remove

Social profiles, people-search listings, marketplace accounts, subscriptions, domains, comment histories — any public trace of your loved one.

What we recover

Photos, messages, videos and files the family asks us to keep — delivered to you privately before any account is closed.

What you receive

A plain-language report: every platform contacted, every request filed, every removal confirmed — with evidence.

Why families trust us

Discretion is the service.

Confidential by default

We collect the minimum a case requires, share it with no one, and destroy our working files once the report is delivered. Your family's story stays your family's.

Honest about limits

Some records can be closed in days; others are legally protected. We tell you which is which before you pay anything — and never promise what a platform won't allow.

Bilingual, human, unhurried

Based in Montréal, we work in English and French, by phone or video — never through ticket systems. One person carries your case from first conversation to final report, so you never repeat your story twice.

A closed laptop on a wooden desk beside a plant and letters tied with twine
How it works

Four steps, start to finish.

Confidential consultation

A free 30-minute conversation, by phone or video, in English or French. No obligation, no paperwork.

Digital inventory

With your authorization, we map every account, profile and listing connected to the person concerned.

Removal & closure

We contact each platform, file the right request, follow up persistently, and navigate every company's process for you.

Written confirmation

You receive a plain-language report documenting every removal, with evidence attached.

Questions, answered plainly

Before you write to us

How can you close accounts without the passwords?

Every major platform has an official process for deceased users and authorized representatives — death certificates, proof of authority, identity documents. We know these processes and prepare the paperwork for you, so nothing is rejected for missing evidence.

Can you remove someone from Google search results?

We remove records at the source — people-search sites, brokers and directories — and request de-indexing where platform policies allow. Removing the source is what eventually clears search results; we explain the realistic timeline for your specific case before we begin.

What if a platform refuses to cooperate?

We escalate through appeals, privacy offices and, where applicable, formal legal requests. If something genuinely cannot be removed, you will know exactly why — in writing — and we adjust the scope and the fee before proceeding.

Is my family's information kept confidential?

Yes. We practise strict data minimization: we request only the documents a case requires, keep them encrypted, and destroy working files after delivery. We never sell, share or reuse anything you entrust to us.

Do you work outside Québec?

Yes — we serve clients across Canada, in English and French. Most of our work is done remotely, so distance is rarely an obstacle.

Contact

Begin with a conversation.

Tell us a little about your situation. We reply within one business day, in the language of your choice. Every inquiry is confidential.

Or write directly: hello@governaid.ca Montréal, Québec · Canada

This form composes an email in your own mail application — your message never passes through our servers.